The positive impact of spot delivery on customers is mainly reflected in the following aspects:

1. Improve customer satisfaction: spot delivery can ensure that customers can obtain the required goods or services in a timely manner, which directly enhances customer satisfaction.

2. Enhance customer stickiness: timely spot delivery not only meets the current needs of customers, but also increases customer loyalty to the brand, thus enhancing customer stickiness.

3. Enhance enterprise competitiveness: spot delivery capability is one of the core competitiveness of enterprises.